Trade-In Program

Q&A - Ask a Question

The Trade-in Program is for customers who have had a Bivy Stick Orange device for 90 days or more. For $250, the customer can Trade-in their Bivy Stick Orange device for a Bivy Stick Blue device, and will receive a $50 promo code to use in the Bivy store to purchase additional accessories such as solar panels, mounting accessories, and tee shirts and more.

Once the order is placed, our customer service team will reach out with a Return Materials Authorization (RMA) number and a physical address to send back the Bivy Stick Orange device. After the device is received, the Bivy Stick Blue device will be sent with the promo code.

Please note that the in store promo code cannot be used for the subscription plans and will be valid for one year from the date of purchase. 

If the customer purchased an extended warranty for the Bivy Stick Orange, then the remaining months will be transferred to the Bivy Stick Blue device.

90 day money back guarantee 


We warrant this device to be free from defects in materials or workmanship for one year from the date of purchase. This Limited Warranty does not apply to:

  • Cosmetic damage, such as scratches, nicks, and dents;
  • Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship of the product;
  • Damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes;
  • Damage caused by service performed by anyone who is not an authorized service provider of Bivy
  • Damage to a product that has been modified or altered except by specific written instruction from Bivy

1 year Extended Warranty - $29.99

3 year Extended Warranty - $39.99

Latest Questions

Yes. With the Iridium Satellite Network, we have 100% global coverage. If you are in a country that has a view of the sky, you can use the Bivystick.

Bivystick has the most flexible data plan of any other satellite communication device. With no hidden fees or contracts. Plus we bring the interface to your cell phone, something you are familiar with.

The Bivystick is completely flexible. For $17.99 you get access to the satellite network for 30 days. At the end of the 30 days, if you want to keep it active, you pay another $17.99. But if you don’t have any more adventures planned for a while, just deactivate it and you will not be charged for the months that you are not active. Why pay for something you are not using?

The Bivystick costs $349. Then data starts at $17.99 per month.

At this time there is not an unlimited plan. But it is coming. We will have details about it soon.

It is included in the data plan. Along with the SOS monitoring, you get a dedicated phone number for your Bivystick that you can share with loved ones to get a hold of you.

The Bivystick works with any iOS or Android phone that has Bluetooth. To connect it to your phone, all you have to do is turn on the Bivystick and open the Bivy app. To see how this is done, check out this video: